can not generate passdock on website



22 Jul, 2019 02:04 PM

i created a template, but can't download it.

  1. Support Staff 1 Posted by Passdock on 22 Jul, 2019 04:00 PM

    Passdock's Avatar

    Hi dear, please give us more information and we are happy to help you.
    the problem can be that in your account ( connected to this email [email blocked] ) you dont' have more pass credits

    Passdock support Team

  2. Passdock closed this discussion on 22 Jul, 2019 04:00 PM.

  3. CHODAICT XUAN KE re-opened this discussion on 24 Aug, 2019 03:37 PM

  4. 2 Posted by CHODAICT XUAN K... on 24 Aug, 2019 03:37 PM


    at past, if i update template, my iPhone's wallet will updated too; but now it's not worked and i can not found where can download to my iPhone.

    sorry, i can not see the email :(
    i see" ( connected to this email [email blocked] ) "

  5. Support Staff 3 Posted by Passdock on 24 Aug, 2019 03:58 PM

    Passdock's Avatar

    Hi dear, you finish pass credit.
    it's why you dont receive update

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