Cannot create new passes

Ruth's Avatar


07 Feb, 2019 01:12 AM

The problem with emails not going out appears to be fixed, but now I cannot create a new pass using my existing template nor can I edit the template. The image that shows up on the screen is of a blank card -- it does not show our logo or have the back-ground color, only the bar code.
Thank you for your prompt attention,

  1. Support Staff 1 Posted by Passdock on 07 Feb, 2019 05:49 PM

    Passdock's Avatar

    please give us the template id and we check.

  2. Passdock closed this discussion on 07 Feb, 2019 05:49 PM.

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