why I can't download my passbook?

ivan's Avatar


03 Jan, 2019 09:50 AM

when I scan the QR code from your website, my iphone safari show can't download this file. Could you help me check why?

  1. Support Staff 1 Posted by Passdock on 03 Jan, 2019 09:54 AM

    Passdock's Avatar

    please could you give me the link ?
    Who generate the pass for you ?

    Passdock Support Team

  2. 2 Posted by gr33n3ggz on 09 Jan, 2019 11:46 PM

    gr33n3ggz's Avatar

    I am having the same problem too. Not working. Safari can't download the file.

  3. 3 Posted by Peter on 21 May, 2019 05:53 AM

    Peter's Avatar

    I also meet the same problem, I cant get my passbook

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