pkpass download links not working it is throwing error "something went wrong"

Indrakumar's Avatar

Indrakumar

25 Nov, 2018 10:36 AM

Hi,
  We are facing issue with the pkpass download link it is throwing error when we try to access the link. The pass got created successfully but the returned download link is not working. I have tried to download even from the account but it shows the same error. It was working earlier a week back but now its not. Could you please help me out to to fix this issue as we have a client delivery to be made.

Thanks,
Indra

  1. Support Staff 1 Posted by Passdock on 25 Nov, 2018 10:45 AM

    Passdock's Avatar

    could you please give me the template id ?

  2. Support Staff 2 Posted by Passdock on 25 Nov, 2018 10:51 AM

    Passdock's Avatar

    the problem is that you create the pass with test certificates and its' expired..

    Why yu go in production with test certificate and not with a your certificates ?

    you sign tempkate with pass.passdock2017.public.1 certificates that is expired.

    We advise all our user with a news on the website about the certificate expiration...

    It's stryctly prohibited from Apple and Passdock rules.
    Please add me on skype ... my account is bantumi79

  3. 3 Posted by Indra kumar on 12 Dec, 2018 12:45 PM

    Indra kumar's Avatar

    The issue has been fixed after your suggestion of generating new certificate.

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