error 500

dMITRY's Avatar


31 Jan, 2017 04:01 PM


I wondering if there any problem with your website... Any time i am trying to log in, I have error 500.


PASSDOCK EDIT : Problem Sovled via skype with Gianluca on 24/04/2017 16:41

  1. 1 Posted by Dmitry on 31 Jan, 2017 04:02 PM

    Dmitry's Avatar

    Error 500
    sorry, something went wrong

  2. Support Staff 2 Posted by Passdock on 31 Jan, 2017 05:30 PM

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    Problem solved. Try now

    Inviato da iPhone

  3. 3 Posted by honey on 24 Apr, 2017 10:30 AM

    honey's Avatar

    this is still happening

  4. 4 Posted by asd on 26 Apr, 2017 06:53 AM

    asd's Avatar

    me too

  5. 5 Posted by Edward on 28 Apr, 2017 05:42 PM

    Edward's Avatar

    Same here. I'm having issues trying to upload icons and images. Seems like there's server side issues.

  6. 6 Posted by Joey on 30 Apr, 2017 11:24 AM

    Joey's Avatar

    When I want to create a pass, it states "ERROR 500"... been like this for 2 days. what's going on?

  7. Support Staff 7 Posted by Passdock on 30 Apr, 2017 01:46 PM

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    We have a problem with our Amazon instance. Now the problem is solved and all seems to be ok.
    Sorry for the incovenience.

    Please give us your feedback.

    Passdock Support Team

  8. Support Staff 8 Posted by Passdock on 30 Apr, 2017 01:50 PM

    Passdock's Avatar

    it seems to be all ok.. it's very strange that you obtain error 500 in login.

  9. 9 Posted by Andrea on 19 May, 2017 07:46 PM

    Andrea's Avatar

    Cannot generate new passes. Once I click on "Create Pass", nothing happens, then, clicking on "Update Pass", this error appears (Check the fields because there's an error.).

    What's happening?

  10. Support Staff 10 Posted by Passdock on 20 May, 2017 08:53 AM

    Passdock's Avatar

    dear Andrea, all problem of this type is solved and we test now the system and everithing seems to work fine.

    If you need more help please our developer Manager Gianluca via skype
    his account is bantumi79

    Passdock Support Team

  11. Passdock closed this discussion on 20 May, 2017 08:53 AM.

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