Problems

Having some issues? Something not quite working right? Post your problems here and we'll try and get to them as soon as possible.

Title State Replies Latest Post
Ruth's Avatar

Cannot create new passes

resolved 1 07 Feb, 2019 05:49 PM by Passdock
Green Mountain Athletic Association's Avatar

My members are not receiving the emails with the passes

resolved 3 06 Feb, 2019 10:16 AM by Passdock
D!zzy's Avatar

store card

open 0 24 Jan, 2019 09:56 AM by D!zzy
gr33n3ggz's Avatar

safari can not download pass

open 1 10 Jan, 2019 01:55 AM by gr33n3ggz
ivan's Avatar

why I can't download my passbook?

open 2 09 Jan, 2019 11:46 PM by gr33n3ggz
Green Mountain Athletic Association's Avatar

Templates -- background and icons have disappeared

open 0 02 Jan, 2019 11:44 PM by Green Mountain Athletic Association
Michael's Avatar

error: Not found: REQUEST_DENIED

open 0 13 Dec, 2018 05:41 PM by Michael
Indra kumar's Avatar

Not able to scan the QR Code for the downloaded PK Pass

open 0 12 Dec, 2018 12:56 PM by Indra kumar
Indrakumar's Avatar

pkpass download links not working it is throwing error "something went wrong"

open 3 12 Dec, 2018 12:45 PM by Indra kumar
Sal Garcia's Avatar

Stopped working?

open 1 06 Dec, 2018 05:29 PM by Sal Garcia
Andrzej's Avatar

Can't add Credit card

open 1 15 Nov, 2018 08:05 PM by Passdock
Green Mountain Athletic Association's Avatar

Members are not getting the emails with their cards attached

open 8 13 Nov, 2018 08:04 PM by Passdock
Joseph's Avatar

Not able to download ticket to iPhone using Safari on MacOS High Sierra

open 5 26 Oct, 2018 02:52 PM by 高鐵餅乾 THSRticket
Green Mountain Athletic Association's Avatar

Can't get to "new" screen to generate new passes

open 5 28 Jul, 2018 05:04 PM by Passdock
Indrakumar's Avatar

Edit Template

resolved 1 25 Jul, 2018 12:41 PM by Passdock
Morgan's Avatar

Error 500

resolved 1 23 Jul, 2018 07:16 AM by Passdock
Lisa's Avatar

Download for iPhone not working

open 0 21 Jun, 2018 05:04 PM by Lisa
rathoredheeraj7's Avatar

How to add HTML href tag in PKPass

open 2 28 May, 2018 05:51 AM by rathoredheeraj7
Grinn's Avatar

Credit Card Declined

open 0 01 May, 2018 05:26 PM by Grinn
zino's Avatar

can't login, no confirmation letter

open 0 07 Mar, 2018 01:28 PM by zino
Yourlips's Avatar

Check the fields because there's an error.

open 1 06 Mar, 2018 06:21 PM by jesus
Green Mountain Athletic Association's Avatar

Customers still get message "Safari cannot download"

resolved 1 03 Mar, 2018 09:45 AM by Passdock
Ivan's Avatar

Error 500

open 9 07 Feb, 2018 11:57 PM by Tomaz Takaki
Green Mountain Athletic Association's Avatar

Still cannot download passes

resolved 2 07 Feb, 2018 04:27 PM by Passdock
Patrick Voirol's Avatar

QR Code not shown

open 0 30 Jan, 2018 10:34 AM by Patrick Voirol
TOMMY's Avatar

What is the distance unit in the setting options?

open 0 21 Jan, 2018 09:58 AM by TOMMY
Green Mountain Athletic Association's Avatar

Safari cannot download

resolved 1 09 Jan, 2018 05:55 AM by Passdock
kim's Avatar

CANNOT login with Facebook on passdock

open 0 06 Jan, 2018 04:07 AM by kim
Kevin's Avatar

Click "Create New Pass" , nth happen

resolved 1 04 Jan, 2018 02:04 PM by Passdock
jaime's Avatar

problem with api

resolved 1 05 Dec, 2017 01:28 PM by Passdock

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